Shipping is FREE on all orders over $200 to customers within the US.
Order Confirmation:
As soon as you place your order you will receive an order confirmation
e-mail. This means that we have received your order in our system and
pre-authorised your credit card for the purchase.
As soon as we receive your order we check to confirm that
your order is in stock and will provide you with the exact shipping timeframe. If your item is on back-order, unavailable, or the shipping time is longer than expected, we will void the pre-authorisation and reach out to you via e-mail to see if alternate arrangements can be made.
Order Shipment:
We will send you shipping confirmation within 24 hours of your order
leaving the warehouse to the e-mail address you provided when
checking out.
If you do not receive shipping confirmation from us within four business
days of your order feel free to follow up with us at melissa@goshinesupply.com
Damages:
Please inspect the packaging of your item(s) when they arrive, if you
notice any damage you should make note of it when signing for delivery or do not agree to accept the delivery.
If you do accept delivery you are required to immediately take photos
using your smart phone or camera of the damaged packaging or
products inside the packaging.
If your item(s) do arrived damaged please send photos to melissa@goshinesupply.com, then visit our Returns page and lodge your return claim online.